In this episode, I’m joined by Alexandre Guilbault, Director of AI / Head of Artificial Intelligence at TELUS, to explore the innovative ways AI is being leveraged to drive business outcomes. Alexandre shares his insights on building effective AI teams, embracing a fail-fast culture and democratizing AI technology for non-technical users.

Key Takeaways:

(01:49) Alexandre’s journey from an RF engineer to Head of AI at TELUS.
(05:08) The growth of TELUS’ AI team from five to 50 engineers.
(06:22) Overview of TELUS and its expansion beyond telecommunications.
(06:43) The importance of continual learning in the rapidly evolving field of AI.
(10:14) Challenges and opportunities in building an AI team at TELUS.
(17:35) The role of soft skills and passion in hiring for AI positions.
(19:25) The significance of mentorship and diverse perspectives in AI.
(21:16) Innovative AI projects at TELUS, including HVAC optimization and forest fire prevention.
(24:49) Development of internal generative AI platforms like Fuel IX.

Resources Mentioned:

Alexandre Guilbault – https://www.linkedin.com/in/alexandre-guilbault/
TELUS – https://www.telus.com/en

Thanks for listening to the CAIO podcast. If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss another insightful conversation.

#AIExpert #AILeadership #ChiefAIOfficer